Future of AR/VR According to Future Research, 83% of customers plan to use augmented reality (AR), virtual reality (VR) or mixed reality application over the next 10 years to see what the product will look like. While it may take years for this technology to become part of our daily lives, technology giants are already actively working on its development. Undoubtedly, augmented reality, virtual reality and mixed reality will take customer service to the next level in all areas of our lives, including banking. What can you expect and what is the best way for the banking sector to prepare for and take full advantage of the digital future? Apple Policy "IOS Needs Functionality" When Apple released AR Kit, augmented reality design was not defined as a field. But in the fall of 2017, a lot of AR applications appeared in the App Store. Almost everyone used AR Kit. At first, the flow of augmented reality application users was unclear. I wanted to define which interaction patterns
